Privacy Policy
Last updated: June 2025
Your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights in relation to it.
1. Who We Are
Mayfair Limousines is a luxury limousine hire company operating in Melbourne, Victoria, Australia. We are committed to protecting the privacy of our customers and website visitors in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following personal information when you use our website, make a booking, or contact us: your name, email address, phone number, event details (including date, time, and pickup/drop-off locations), payment information (processed securely through our payment provider), and any other information you voluntarily provide. We also collect non-personal data such as browser type, device information, and pages visited through cookies and analytics tools.
3. How We Use Your Information
We use your personal information to process and confirm your booking, communicate with you regarding your hire, send booking confirmations and reminders, respond to enquiries, improve our services and website, and comply with legal obligations. We will not use your information for any purpose not listed above without your consent.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as payment processors or booking software), where required by law or a government authority, or with your explicit consent.
5. Data Storage & Security
Your personal information is stored securely and we take reasonable steps to protect it from unauthorised access, disclosure, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to improve your browsing experience and collect anonymous analytics data. You can disable cookies through your browser settings, though this may affect the functionality of the site.
7. Access & Correction
You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or incomplete. To make such a request, please contact us using the details below.
8. Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
9. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at info@mayfairlimousines.com.au or call 0470 555 667.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
For privacy-related enquiries, contact us at info@mayfairlimousines.com.au.